We want to get your Alpine Cashmere items to you as soon as possible and so strive to ship orders placed by noon EST the same day, but that isn't guaranteed. Typically orders ship within one business day. Please note, we do not ship on Saturdays, Sundays, and U.S. holidays. Shipping time is calculated based on when the order is shipped, not when the order is placed. If you have any questions about your order, please contact us at email@example.com.
HOLIDAY RETURNS: Purchases made on alpinecashmere.com from November 1st to December 23rd can be returned through January 10th. All other claims must be made within 10 days of delivery for a refund. To return an item, email firstname.lastname@example.org to obtain a return authorization number and return label. Please note, we cannot supply return labels for international returns. Customers are responsible for the shipping for all returns coming from outside the United States. All items returned must be in the same condition in which they were received. We will not accept returns of used, soiled, or damaged merchandise.